Refund and Studio Policy for Video Recorder & AI Captions

Last updated: September 13, 2026

This policy applies to Studio subscriptions sold by ELIT VIRTUAL LLC for Video Recorder & AI Captions. It does not limit rights that cannot legally be excluded in your location.

Subscriptions

You can cancel future Studio renewal through the Stripe customer portal or by contacting us. Cancellation takes effect at the end of the current paid billing period unless applicable law requires otherwise. We do not provide prorated refunds for a partial billing period except where required by law or where we state otherwise at purchase.

Chargebacks and abuse

Please contact us before opening a payment dispute so we can investigate and resolve the issue. We may suspend Studio & AI access while a chargeback, fraud investigation, or abuse review is unresolved.

How to request a refund

Email bilaal@sudarfa.com with:

• The email address used for the Video Recorder & AI Captions account.
• The approximate purchase date and amount.
• A brief description of the problem.

We aim to respond within five business days. Approved refunds are returned through the original payment method where possible.